CHEAPFIETS | Student bike rental questions

FAQ

Who we are?

Cheapfiets rents bicycles for everyone for long term period in the stad Groningen mainly for students and ERASMUS students.

What if i want to return the bicycle earlier?

You can always bring back the bike before the term of your rental period.

How do I order my bicycle?

Sign up online and you get directly confirmation to your email. You come directly to our shop to confirm your subscription and make an appointment to get your bike rental.

What is the minimum rental period?

The minimum rental period is five (5)months.

How do i pay?

We keep it very simple:

You pay by Cash.
You pay all the rent and the deposit upfront.
For VISA, MasterCard, American Express you can pay also online in our shop and we charge extra fee of €5,-.

what's if the bike is stolen?

If the bike is stolen, you report the theft to the police first and in addition you pay euro one hundred and fifty. You will get another bike to use until you reached your rental period.

Is there any waiting list?

On our website we always announce if there is a waiting list. Normally you get your bicycle as soon as possible.

Can i extend my contract?

Sure you can always extend your bicycle rental period.

What is inclusive Service?

We take care of the technical problems of your bicycle for free.

Do i have to pay deposit?

Yes, you pay deposit euro thirty per bicycle in the shop.

what happens if the bike is damaged?

If there is something wrong with your bike, like flat tire you can always come to the shop and we will repair it for free. But if you damage some parts then you have to pay the parts broken and we will put it for you for free.

FAQ